Strengthening Insurance Decisioning Platforms through Rules Engine Governance and Modernization

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Project Highlights

 

OwlSure managed and enhanced a large-scale FICO Blaze Advisor implementation supporting underwriting, policy issuance, servicing, and business rule execution. The client is one of India’s leading private sector general insurance providers, offering a comprehensive portfolio of retail and commercial insurance products across health, motor, travel, property, and liability segments. The engagement established a structured engineering and governance model, rationalized customizations, aligned enhancements with FICO-recommended practices, and improved rule governance, deployment processes, environment management, and operational efficiency across the decision management platform. 

 

Benefits

 

  • Improved stability and maintainability of the business-critical decision management platform 
  • Reduced operational risk by rationalizing highly customized implementations 
  • Accelerated delivery of business rule changes and product enhancements 
  • Strengthened governance, traceability, and audit readiness 
  • Improved release quality and reduced production incidents through structured QA, deployment, and support processes 
  • Established a stronger foundation for future modernization, including Life Cycle Management, Business Term Sets, Decision Table enhancements, and DevOps automation 

Priya Nair

Director – Insurance Technology Strategy
OwlSure

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