Customer Communications Management for a Leading Insurance Carrier
Project Overview Pekin Insurance leveraged our Customer Communications Management Services to deploy SmartCOMM enterprise CCM. The new platform reduced the former three-week documents generation turnarounds to less than a week, thereby achieved 67% improvement in process efficiency. Benefits Improved document creation process efficiency by 67% Slashed technology costs by 29% Reconciled and migrated over 3,000 legacy forms spanning […]
A Leading Commercial Finance Provider Transforms Reporting and Operations with a Unified Cloud Data Platform
Project Overview A leading independent commercial finance provider in North America faced persistent challenges from fragmented legacy systems, siloed data, and manual reporting processes that hampered decision-making, drove up operational costs, and posed compliance risks. OwlSure (formerly known as OwlFinancial Technologies) partnered with the organization to deploy a modern, cloud-native data platform. This solution unified data from over […]
Operationalizing Data Reliability with DataOps for Trusted Analytics and AI
Executive Summary Every organization today runs on data that powers their dashboards, insights, and AI models. Yet many data leaders will admit: one of the biggest blockers to the business isn’t a lack of data, but the unreliability of the pipelines delivering it. Frequent breakages, manual fixes, and delays erode trust in analytics, slowing down […]
Hidden Cash-Flow Risk Inside MGA Premium Trust Accounts
Executive Summary Premium trust accounts often appear healthy because balances reconcile and controls pass at month-end. Yet beneath that surface, timing mismatches, reversals, suspense, and misallocations can quietly create material liquidity risk. Trust-compliant does not always mean “cash-flow safe,”. This article outlines where hidden trust risk accumulates within MGA operations and what a controlled, […]
Digital Innovation, A Smart Move for Insurers
The world is changing rapidly for the property and casualty insurance industry. Tectonic shifts are occurring for the nature of risk, the complexity of exposures and evolution of insurance distribution. Accompanying these shifts are powerful digital forces, including mobile computing, the Internet of Things, data and analytics and social media. Insurers have a choice to […]
Why Mutual Insurers Need a Digital Strategy
During times of change, many organizations feel pressure to adapt and perhaps even discard old ways of doing business. For mutual insurance companies, a rapidly-evolving marketplace offers a dilemma: should they keep following the path that has brought mutual companies a long history of success, or blaze new ones to keep up with competitors? Access […]
Understanding Digital Engagement
A recent Celent survey of property/casualty insurers finds that growth and retention of insureds and distribution channels is the number one priority. How can an insurer retain insureds in the digital age? The question can be attributed to big tectonic shifts occurring in virtually all industries, and particularly in the P/C insurance industry. Access the […]
NSM Insurance Selects ValueMomentum’s BizDynamics Digital Platform, iFoundry Rating Engine
NSM Insurance Group (NSM), a Conshohocken, Pa.-based program administrator, has selected ValueMomentum’s (Piscataway, N.J.) BizDynamics Digital Engagement Platform and the iFoundry Rating & Product Design solutions to enable the MGA to transform how it distributes, underwrites and services customers for their many niche specialized programs and to expand into new markets. Pet Insurance was the first program […]
Realizing the Benefits of ISO Electronic Rating Content, Part 1: Potential Benefits
Editor’s note: This piece is the first in a three-part series. The second part can be read here, and the third part can be read here, or refer to the links below. In an effort to stay on top of loss cost trends, new product forms, and regulatory changes, many P&C insurers utilize ISO rates, rules […]
Realizing the Benefits of ISO Electronic Rating Content, Part 2: Considerations
Editor’s note: This is the second in a three-part series. You can view the first part here and the third part here, or refer to the links below. In our previous article on this topic, we laid out the reasons for why insurers need to incorporate ISO Electronic Rating Content (ERC) to run their business more efficiently. […]
Realizing the Benefits of ISO Electronic Rating Content: Part 3: Successful Technology Integration
Editor’s note: the third in a three-part series. You can view the first part here, and the second part here, or refer to the links below. In our previous two articles on this topic, we’ve laid out the reasons insurers need to incorporate ISO Electronic Rating Content (ERC) to run their business more efficiently, and how […]
ValueMomentum Debuts BizDynamics P&C Digital Experience Solution
ValueMomentum, Inc., (Piscataway, N.J.) a provider of software and services to the insurance and other industries announced the introduction and immediate availability of BizDynamics, a solution designed to help insurance carriers deploy and centrally manage digital engagements and experiences, at the IASA Educational Conference and Business Show in San Antonio, Texas. The system has already been […]